The MHCSA congratulates Sarah Hylton and Uniting SA for their Lived Experience Awards at this year’s Mental Health Week launch.
Sarah Hylton won the Individual award for her work as Team Leader for the Lived Experience Telephone Support Service – a phone and web chat service that runs every evening 365 days a year. In this role she has been a key driver to the successful establishment of the service which has included recruitment, stakeholder relationships, developing and monitoring best practice and promoting the service. She has done this while also working to support callers with her own lived experience.
Uniting SA won the Organisation award for their long standing and pioneering work with the Lived Experience Workforce. Since 1996 Uniting SA has engaged people with lived experience to develop parts of their service planning and delivery, in this time they have been paid to participate in reference groups, planning, recruitment, orientation and delivery of training. In 2017 they appointed SA’s first permanent Consumer Consultant paving the way for the establishment of the Lived Experience Workforce in Uniting SA.
UnitingSA was the first organisation to undergo assessment against the the MHCSA Lived Experience Workforce Standards and Guidelines, which saw re-writing of Job and Person specifications and improved supervision for all workers with reflective practice. As a result UnitingSA’s Lived Experienced workers are better equipped and supported to use their expertise to support individuals and groups in the community.
Congratulations to both of our winners.